Privacy Policy
At Leather Cage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, create an account, contact us, or place an order.
By using the Leather Cage website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly when you:
- Create an account
- Place an order
- Contact us
- Subscribe to our newsletter
- Request a custom product
- Provide measurements for a product
- Submit a review or feedback
- Contact our customer support team
The information we may collect includes:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Payment-related information
- Product preferences
- Measurements provided for custom products
- Information included in messages or enquiries
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
2. How We Use Your Information
We use the information we collect to operate our website and provide our services.
This may include using your information to:
- Process and fulfil orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Respond to enquiries
- Manage customer accounts
- Process custom orders and measurements
- Provide order confirmations and updates
- Improve our products and website
- Understand website usage and performance
- Prevent fraud, misuse, and unauthorised activity
- Comply with applicable legal requirements
- Send promotional communications where you have provided consent
3. Payment Information
Payments may be processed through third-party payment providers.
Leather Cage does not normally store complete payment card information on its website. Payment information is handled by the relevant payment provider according to its own security and privacy practices.
You should review the privacy policy of the payment provider you use for additional information about how your payment information is processed.
4. Cookies
Leather Cage may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep products in your shopping cart
- Remember your preferences
- Provide essential website functionality
- Understand how visitors use our website
- Improve website performance
- Analyse website traffic
- Measure marketing performance
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of the website.
5. How We Share Your Information
Leather Cage does not sell or rent your personal information.
We may share necessary information with trusted third-party service providers when required to operate our business and fulfil your order.
These may include:
- Payment processing providers
- Shipping and delivery companies
- Website hosting providers
- Website maintenance and technical service providers
- Analytics providers
- Marketing service providers
- Customer support services
- Professional advisers
- Government authorities where legally required
We aim to provide third parties only with the information reasonably necessary for them to perform their services.
6. Order and Shipping Information
When you place an order with Leather Cage, we collect information necessary to process and deliver your purchase.
This may include your:
- Name
- Shipping address
- Email address
- Phone number
- Order details
Relevant information may be shared with shipping and delivery partners so that your order can be processed and delivered.
7. Custom Orders and Measurements
Some Leather Cage products may be available with custom sizing or specifications.
If you provide measurements or other information for a custom order, we use that information as reasonably necessary to communicate with you, prepare your product, fulfil your order, and provide customer support.
Please provide only the information necessary to complete your custom order.
8. Data Security
Leather Cage takes reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information when necessary to:
- Complete and maintain records of orders
- Provide customer support
- Resolve disputes
- Prevent fraud
- Maintain business records
- Meet legal, tax, or accounting requirements
When information is no longer required, we may securely delete or anonymise it where appropriate.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Submit a complaint to an applicable data protection authority
Some rights may be subject to applicable legal limitations or exceptions.
If you would like to exercise a privacy right, please contact us using the information provided in the Contact Us section.
11. Marketing Communications
If you subscribe to Leather Cage marketing communications, we may send you information about:
- New products
- New collections
- Special offers
- Promotions
- Website updates
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us directly.
Important transactional communications, such as order confirmations, payment notifications, and shipping updates, may still be sent when necessary to complete your order.
12. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
Leather Cage is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. Children’s Privacy
The Leather Cage website is not intended for children.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action where required.
14. International Data Transfers
Some of our service providers may process or store information in countries outside your country of residence.
Where applicable, we take reasonable steps to ensure that personal information transferred internationally receives appropriate protection in accordance with applicable privacy requirements.
15. Changes to This Privacy Policy
Leather Cage may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the beginning of this page.
We recommend reviewing this Privacy Policy periodically to stay informed about how we collect and protect your information.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or how Leather Cage handles your data, please contact us.
Leather Cage
Email: cageleather@gmail.com
Phone: +44 7404 375117
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
Privacy Policy Summary
Your privacy matters to Leather Cage.
We collect and use personal information primarily to process orders, provide customer support, manage our website, fulfil custom requests, and improve our services. We do not sell or rent your personal information and take reasonable measures to protect the information you provide to us.